Personalise our website.
Select your location
United Kingdom
Select your language
English
Select your currency
GBP (£)
My Basket
Problems ordering? Please call us on +4401904-789559
Free UK delivery for all orders.

Choose another country to see pricing specific to your location.

United States

Email from Sweet Cures     FAQ Home

  1. Ensure that you always receive your email from Sweet Cures.




  1. Ensure that you always receive your email from Sweet Cures.

    To continue to receive our email directly to your inbox, please follow the simple instructions below on how to add email addresses to your address book, safe sender list, VIP list or whitelist.

    Note: Even if you aren't currently experiencing problems receiving email from Sweet Cures, please follow the steps below to ensure that all email, including Order Receipts and our Monthly Newsletter, is received safely in your inbox.

    Email Addresses we use to communicate with you:

    anna@sweet-cures.com - for all order receipts and answers to enquires.

    email@sweet-cures.net - for our monthly newsletter, which contains all the latest Sweet Cures research, information and offers.

    Why two email addresses?

    We use two email addresses so that purchase receipts are unaffected by opting out of our monthly newsletter.

    Apple Mail (OS X and iSO devices)

    Open an email you have received from us and click the "From: Sweet Cures" link then select "Add to Contacts", or "Add to VIPs".

    Both "Add to Contacts" and "Add to VIPs" will result in future email being placed in the inbox. The "Add to VIPs" option will also see the email added to a special VIP mailbox in iOS Mail.

    Outlook 2003 & Outlook.com

    View,in full, an email we've sent you and right click on the contact name and email address. This should appear as "Sweet Cures <anna@sweet-cures.com>". Select "Add to Favourites", all future email will appear in the inbox.

    Yahoo! Mail

    Open an email message and click the "+" that appears on the right of the "From" name. This should appear as "From Sweet Cures +" A pop up screen should appear, on this pop up click "Save"

    Gmail

    Gmail automatically categorises all received email into 3 main categories; Primary, Social and Promotions. Occasionally Gmail can incorrectly categorise email or even place them in the junk folder. If an email ends up in an incorrect folder simply, drag the email to the Primary folder. If successful an alert will confirm the move "This conversation has been moved to Primary. Do this for all future messages from anna@sweet-cures.com?" Select "Yes". Selecting "Yes" will ensure all future email will appear in the Primary folder.

    Android Mail

    On Android devices, open the email and touch the image of the sender which appears above the main email content. Touch "Add to Contacts"

    Windows Live Desktop Mail

    When opening an email, an alert may read: "Some images in this message are not shown" - Select the link, "Add to safe Senders list". If this message doesn't appear, right click on the "from" details "Sweet Cures (anna@sweet-cures.com)" and click "Add to safe Senders List".

    AOL Mail

    Open an email and from the preview pane select the senders from name "Sweet Cures anna@sweet-cures.com" - below the email subject line. Select "Add Contact" from the drop down menu.

    Others / Company Email

    If you're using a company email or an unlisted third party email provider and are having issues receiving email, please contact the associated technical department and ask them to whitelist the addresses: anna@sweet-cures.com and email@sweet-cures.net


    To top


Was this page helpful?    
Related Products
Waterfall D-Mannose Tablets Waterfall D-Mannose
®
50 x 1000mg Tablets
UTI Test 5V - 50 x Urine Test Strips UTI Test 5V
®
50 x Urine Test Strips
Probiotic Blend - 60 Capsules Probiotic Blend
60 Capsules
You may also like: